Our service vision is greatly influenced and is embodied in our values. (The 5 service accomplishments) you could say these are our standards to which we measure the success of the service and its achievements for the clients we support.

Our service vision for supporting people

  • Individuals with be supported in ordinary houses that are safe and secure, on their own or with people they have chosen.
  • Person centred, not service centred or building centred. Services will be personalised designed around the person, people will not be sorted and slotted into groups and segregated facilities.
  • People will get their housing from a wide variety of sources.
  • More people will own or part own their homes.
  • More people will directly employ their own staff or have direct funding to hire staff from services they choose. People will be able to change their support arrangements without moving home.
  • People can take their support arrangements with them if they do want to move home.
  • People will be involved in the hiring and training of staff who work for them and with them Staff will see community building as a key part of their role
  • The support service will be flexible and able to adapt to changing needs and circumstances.
  • The support service will have a commitment to loyalty and zero rejection.
  • People with complex needs will be more visible in the community especially in work.
  • places, schools and colleges and will be using natural supports in addition to paid staff.
  • More people in the community will have a connection with someone who has a learning difficulty.
  • People who have a support need will have higher expectations and will be more achieving.
  • Staff will see themselves as working alongside people, sharing life.
  • People will be able to have long-term continuity of support from an allocated key worker and dedicated team.
  • Support services will have a firm root in the community they serve.
  • Managers in the support service will make a point of keeping closely in touch the people.
  • they serve, so they can keep learning from an improving practice.
  • Staff will be employed to people match, not only for their qualifications but also for their human gifts and skills.
  • Service designs of large group homes, traditional residential care home settings and segregated community day centre facilities cannot offer a model of care that will meet true social inclusion. These services will ultimately appear either service centred or building centred.